Terms of Service

1. About You Gotta Love Florida

You Gotta Love Florida LLC, also known as YGLF, is a Florida based for profit ecommerce and community brand created to celebrate Florida pride, support local businesses, encourage community connection, and create memorable Florida based experiences.

Our work may include merchandise sales, Local Love business features, paid partnerships, community events, vendor pop ups, cleanups, sponsorship opportunities, and future statewide activities such as the YGLF Hunt.

You Gotta Love Florida is not a nonprofit organization. Purchases, sponsorships, vendor fees, partnership fees, event payments, and other payments made to You Gotta Love Florida are not charitable donations and are not tax deductible as charitable contributions.

2. Use of Our Website

You may use our website for personal, noncommercial purposes unless we give you written permission otherwise.

You agree not to:

• Use our website for unlawful purposes.
• Attempt to hack, damage, overload, or interfere with the website.
• Copy, steal, scrape, or reuse our content without permission.
• Submit false, misleading, harmful, or inappropriate information.
• Use our website or brand in a way that harms You Gotta Love Florida, our partners, our customers, or our community.

We reserve the right to refuse access, cancel orders, remove content, reject submissions, or limit participation if we believe someone is violating these Terms or acting in a harmful, dishonest, abusive, or unsafe way.

3. Online Store Terms

You Gotta Love Florida may sell merchandise, apparel, accessories, stickers, beach goods, limited edition products, and other items through our website.

By placing an order, you agree that:

• The information you provide is accurate and complete.
• You are authorized to use the payment method provided.
• You understand that product colors, sizing, placement, and appearance may vary slightly from photos or digital mockups.
• You are responsible for reviewing product details before purchasing.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, inventory issues, shipping restrictions, payment problems, or misuse of our website.

4. Pricing and Product Availability

Product prices, descriptions, availability, and promotions may change at any time without notice.

We do our best to keep information accurate, but errors may happen. If we discover an error in pricing, product details, availability, or order information, we may correct the error, cancel the order, or contact you for further instructions.

We are not responsible for typographical errors, technical issues, display differences, or temporary website inaccuracies.

5. Payments

Payments are processed through third party payment providers. You Gotta Love Florida does not store full payment card information on our own servers.

By submitting payment information, you agree to the terms and policies of the payment processor used at checkout.

You are responsible for all applicable taxes, shipping fees, and charges associated with your purchase.

6. Shipping and Delivery

We ship orders according to the shipping options available at checkout.

Shipping timelines are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, incorrect addresses, supply delays, or circumstances outside our control.

Once an order is handed to the shipping carrier, You Gotta Love Florida is not responsible for carrier delays, lost packages, stolen packages, or delivery issues caused by incorrect shipping information.

Customers are responsible for providing a complete and accurate shipping address at checkout.

7. Returns, Exchanges, and Refunds

Our return, exchange, and refund rules are explained in our separate Return Policy. By purchasing from You Gotta Love Florida, you agree to that policy.

Certain items may be final sale, including but not limited to limited edition items, custom products, used items, worn items, washed items, damaged items, or items marked as final sale.

We reserve the right to deny refund or exchange requests that do not meet our policy requirements.

8. Local Love Features and Partnerships

The Local Love section of You Gotta Love Florida may highlight Florida based businesses, creators, restaurants, attractions, artists, service providers, community spaces, and other Florida focused organizations.

Local Love may include free listings, written spotlights, social media features, paid partnerships, featured placements, guides, or other promotional opportunities.

Submitting a business for Local Love does not guarantee approval, publication, promotion, partnership, or placement.

You Gotta Love Florida reserves the right to accept, reject, edit, remove, pause, or decline any Local Love submission or partnership at our discretion.

Businesses that submit information to You Gotta Love Florida are responsible for making sure all information provided is accurate, lawful, and up to date.

Paid Local Love partnerships are promotional business arrangements and are not donations.

9. Business Submissions and User Provided Content

If you submit photos, videos, business descriptions, logos, testimonials, captions, comments, reviews, stories, or other content to You Gotta Love Florida, you confirm that:

• You own the content or have permission to share it.
• The content does not violate anyone else's rights.
• The information is accurate to the best of your knowledge.
• The content does not contain unlawful, offensive, harmful, or misleading material.

By submitting content to us, you give You Gotta Love Florida permission to use, edit, display, publish, repost, promote, and share that content on our website, social media, email marketing, advertising, printed materials, and other brand channels.

This permission is nonexclusive, royalty free, worldwide, and may be used for promotional, editorial, marketing, and business purposes.

We are not required to use submitted content, and we may remove or edit content at our discretion.

10. Events, Cleanups, Pop Ups, and Community Activities

You Gotta Love Florida may organize, promote, host, support, or participate in events such as cleanups, vendor pop ups, Local Love meetups, community gatherings, and other Florida based activities.

By registering for, attending, vending at, sponsoring, volunteering at, or participating in a YGLF related event, you agree to follow all posted rules, safety guidelines, location requirements, and instructions from event organizers.

Participation may involve risks including but not limited to weather, crowds, traffic, uneven surfaces, wildlife, heat, sun exposure, water, physical activity, property damage, illness, injury, or other hazards.

You are responsible for your own safety, belongings, transportation, behavior, and decisions while attending or participating in any event.

You Gotta Love Florida may remove or refuse participation to anyone who acts in an unsafe, disruptive, disrespectful, unlawful, or harmful manner.

Additional waivers, vendor agreements, sponsor agreements, or event specific rules may be required for certain activities.

11. Vendor Pop Up Events

Vendors who participate in YGLF pop up events are responsible for their own products, booth setup, permits, insurance, taxes, licenses, sales, payments, equipment, staffing, and customer interactions unless otherwise agreed in writing.

Vendor fees are paid for booth participation and event access. Payment of a vendor fee does not guarantee sales, foot traffic, specific placement, weather conditions, customer turnout, or business results.

You Gotta Love Florida reserves the right to approve, deny, relocate, remove, or restrict vendors based on event needs, safety concerns, brand fit, space limitations, duplicate offerings, rule violations, or other business reasons.

Vendors may be required to sign a separate vendor agreement before participating.

12. Sponsorships and Paid Partnerships

You Gotta Love Florida may offer sponsorships, paid partnerships, business features, event sponsorships, Hunt sponsorships, Local Love partnerships, and other promotional opportunities.

Sponsorships and paid partnerships are business arrangements. They are not charitable donations.

Specific benefits, deliverables, pricing, terms, timelines, and expectations must be confirmed in writing.

You Gotta Love Florida does not guarantee sales, followers, website traffic, customer visits, media attention, public response, or specific business results from any sponsorship or partnership.

We reserve the right to refuse sponsorships or partnerships that do not align with our brand, values, audience, safety standards, or business goals.

13. The YGLF Hunt

You Gotta Love Florida may eventually offer a statewide scavenger hunt style experience known as the YGLF Hunt.

The YGLF Hunt may include team registration, task completion, online submissions, points, prizes, sponsor stops, business locations, and other activity requirements.

Participation in the YGLF Hunt may require separate rules, eligibility requirements, safety guidelines, liability waivers, media releases, prize terms, sponsor terms, and registration policies.

By registering for or participating in the YGLF Hunt, participants agree to follow all official Hunt rules and instructions.

You Gotta Love Florida may disqualify teams or participants for cheating, unsafe behavior, harassment, trespassing, property damage, false submissions, rule violations, or conduct that harms the event, sponsors, businesses, other participants, or the public.

Prizes are subject to availability and may change if needed. No prize value, prize type, business sponsor, or outcome is guaranteed unless confirmed in official Hunt rules.

14. No Guarantee of Results

You Gotta Love Florida does not guarantee that use of our website, purchases, features, partnerships, sponsorships, event participation, social media exposure, or Hunt participation will produce any specific result.

This includes but is not limited to sales, followers, engagement, leads, revenue, publicity, business growth, prize winnings, event attendance, website traffic, or customer visits.

15. Intellectual Property

All content created by or for You Gotta Love Florida is owned by You Gotta Love Florida LLC or used with permission.

This includes but is not limited to our name, logo, brand designs, slogans, website content, product designs, graphics, photos, videos, text, event concepts, Hunt concepts, Local Love content, social media content, and other materials.

You may not copy, reproduce, sell, modify, distribute, use, or create derivative works from our content without written permission.

Purchasing a product does not give you ownership of our designs, trademarks, brand materials, or intellectual property.

16. Trademarks

The You Gotta Love Florida name, branding, logos, designs, slogans, and related marks may be protected by trademark rights.

You may not use our name, brand identity, logos, product designs, or related materials in a way that suggests sponsorship, endorsement, partnership, ownership, or affiliation without our written permission.

17. Third Party Links and Services

Our website may include links to third party websites, businesses, payment processors, shipping carriers, social media platforms, partner websites, sponsor pages, or other outside services.

We are not responsible for third party websites, policies, products, services, content, delays, errors, or business practices.

When you use a third party website or service, you are responsible for reviewing their terms and privacy policies.

18. Social Media and Community Conduct

When interacting with You Gotta Love Florida on social media, at events, through submissions, or in community spaces, you agree to communicate respectfully and lawfully.

We may remove, hide, report, block, or restrict comments, messages, posts, users, or submissions that include harassment, hate speech, threats, spam, scams, false information, explicit content, personal attacks, unsafe instructions, or behavior that harms our community or brand.

We reserve the right to manage our community spaces at our discretion.

19. Email and Marketing Communications

By signing up for our email list, submitting a form, making a purchase, registering for an event, or entering a promotion, you may receive emails from You Gotta Love Florida.

These may include order updates, event updates, product announcements, Local Love features, partnership updates, promotional content, and community news.

You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

Transactional emails related to orders, payments, registrations, or customer service may still be sent when necessary.

20. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

21. Accessibility

You Gotta Love Florida aims to make our website and experiences reasonably accessible. However, some events, locations, third party venues, outdoor environments, vendor spaces, and partner locations may have limitations outside our control.

If you need an accommodation for a YGLF related event or activity, please contact us as early as possible so we can review the request.

We cannot guarantee every accommodation, but we will make reasonable efforts when possible.

22. Limitation of Liability

To the fullest extent allowed by law, You Gotta Love Florida LLC, its owners, team members, contractors, vendors, partners, sponsors, affiliates, and representatives are not liable for indirect, incidental, special, consequential, punitive, or unexpected damages arising from your use of our website, purchases, events, partnerships, sponsorships, submissions, or participation in any YGLF activity.

This includes but is not limited to lost profits, lost opportunities, lost data, business interruption, injury, property damage, delivery issues, event changes, weather impacts, third party actions, or reliance on website information.

Your use of our website, products, events, and services is at your own risk.

23. Indemnification

You agree to defend, indemnify, and hold harmless You Gotta Love Florida LLC, its owners, team members, contractors, vendors, partners, sponsors, affiliates, and representatives from claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of our website.
• Your purchases or submissions.
• Your participation in events or activities.
• Your violation of these Terms.
• Your violation of any law or third party rights.
• Your unsafe, unlawful, dishonest, or harmful actions.

24. Weather, Cancellations, and Changes

Florida weather is unpredictable. Events, pop ups, cleanups, Hunt activities, sponsor activations, and other YGLF experiences may be changed, postponed, canceled, relocated, or adjusted due to weather, safety concerns, venue issues, low registration, staffing needs, emergencies, government restrictions, or other circumstances.

Refunds, credits, rescheduling options, or alternative arrangements may vary by event and will be explained in the event specific policy or agreement.

You Gotta Love Florida is not responsible for travel costs, lodging, missed work, vendor expenses, preparation costs, or other losses caused by event changes or cancellations.

25. Age Requirements

Our website is intended for users who are at least 13 years old.

Purchases, event registrations, vendor applications, sponsorships, and paid partnerships must be completed by someone at least 18 years old or by a legal guardian or authorized business representative.

Certain events or activities may have additional age requirements.

26. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules.

Any disputes related to these Terms, our website, purchases, events, partnerships, sponsorships, or services will be handled in accordance with applicable Florida law.

27. Changes to These Terms

We may update these Terms at any time.

When we make changes, we will update the effective date at the top of this page. Continued use of our website, purchases, participation, submissions, or engagement with You Gotta Love Florida after changes are posted means you accept the updated Terms.