Privacy Policy

1. Who We Are

You Gotta Love Florida LLC is a Florida based for profit ecommerce and community brand focused on Florida pride, local business support, community connection, events, and Florida based experiences.

Our work may include merchandise sales, Local Love business features, paid partnerships, sponsorships, vendor pop ups, cleanups, community events, and future activities such as the YGLF Hunt.

You Gotta Love Florida is not a nonprofit organization. Purchases, sponsorships, vendor fees, partnership fees, event payments, and other payments made to us are not charitable donations.

2. Information We Collect

We may collect information you provide directly to us, information collected automatically through our website, and information from third party tools we use to operate our business.

Information You Provide to Us

We may collect:

• Names
• Email addresses
• Phone numbers
• Billing addresses
• Shipping addresses
• Order details
• Payment related information
• Business names
• Business addresses
• Business websites
• Social media handles
• Business descriptions
• Logos, photos, videos, or other submitted content
• Event registration information
• Vendor application information
• Sponsorship inquiry information
• Local Love submission details
• Customer service messages
• Email signup information
• Survey, giveaway, or promotion entries
• YGLF Hunt registration or team information, if offered in the future
• Any other information you choose to submit through our website, forms, email, social media, or other communication channels

Payment Information

Payments may be processed by third party payment processors such as Stripe, Shopify Payments, PayPal, Square, or another provider we choose to use.

You Gotta Love Florida does not store full credit card numbers on our own servers. Payment processors may collect and process your payment information according to their own privacy policies and terms.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Referring websites
• Approximate location based on IP address
• Cart activity
• Checkout activity
• Website interactions
• Cookie and tracking information

This information helps us understand how people use our website, improve the shopping experience, protect our website, and market our brand.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Provide customer support
• Respond to questions, requests, and messages
• Manage returns, exchanges, or refunds
• Operate and improve our website
• Manage email signups and newsletters
• Send marketing emails, if you choose to receive them
• Share product launches, events, Local Love features, and YGLF updates
• Review Local Love submissions
• Publish approved Local Love features
• Manage paid partnerships and sponsorships
• Process vendor applications
• Organize events, cleanups, pop ups, and community activities
• Communicate event updates, rules, and safety information
• Manage future YGLF Hunt registrations, teams, task submissions, points, prizes, and sponsor participation
• Prevent fraud, abuse, spam, and security issues
• Comply with legal, tax, accounting, and business obligations
• Enforce our Terms of Service and other policies

We use personal information only for legitimate business purposes related to operating, protecting, improving, and marketing You Gotta Love Florida.

4. Email Marketing

If you sign up for our email list, make a purchase, submit a form, register for an event, or otherwise provide your email address, we may send you emails related to YGLF.

These emails may include:

• Product launches
• Shop updates
• Local Love features
• Florida guides
• Event announcements
• Vendor opportunities
• Sponsorship opportunities
• YGLF Hunt updates
• Community news
• Promotions or special offers

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

Even if you unsubscribe from marketing emails, we may still send transactional emails related to orders, registrations, payments, customer service, or legal notices.

5. Local Love Submissions

If you submit a business, creator, restaurant, attraction, artist, service provider, community space, or other Florida based organization for Local Love, we may collect and use the information provided to review, contact, feature, promote, or publish the submission.

This may include:

• Business name
• Owner or contact name
• Email address
• Phone number
• Website
• Social media links
• Business location
• Business description
• Photos, videos, or logos
• Submitted quotes, captions, or written content
• Partnership or sponsorship details

Submitting information does not guarantee that your business will be featured, approved, promoted, or accepted into a paid partnership.

By submitting content to us, you confirm that you own it or have permission to share it, and you allow You Gotta Love Florida to use it for website content, social media, email marketing, advertising, printed materials, and other brand related purposes.

6. Events, Cleanups, Vendor Pop Ups, and Community Activities

If you register for, attend, sponsor, vend at, volunteer at, or participate in a YGLF related event, we may collect information needed to manage the event.

This may include:

• Name
• Email address
• Phone number
• Emergency contact information, if needed
• Vendor business information
• Sponsor information
• Participation details
• Waiver or release information
• Photos, videos, or media captured at the event
• Payment information for tickets, vendor fees, sponsorships, or registrations

We may use event information to communicate with participants, manage attendance, organize vendors, coordinate sponsors, support safety, promote the event, and document YGLF activities.

Photos and videos may be taken at public or YGLF hosted events. By attending, you understand that you may appear in photos or videos used for YGLF marketing, social media, website content, recap posts, or promotional materials, unless otherwise stated in an event specific policy.

7. Future YGLF Hunt Information

If we offer the YGLF Hunt in the future, we may collect information related to registration and participation.

This may include:

• Participant names
• Team names
• Team member information
• Email addresses
• Phone numbers
• Payment information
• Task submissions
• Photos or videos submitted for points
• Location related details connected to task completion
• Sponsor stop participation
• Prize eligibility information
• Waivers, releases, or consent forms

We may use Hunt information to manage registration, verify submissions, award points, communicate rules, coordinate prizes, communicate with teams, promote the Hunt, and protect the integrity and safety of the activity.

Additional Hunt specific rules, waivers, media releases, and privacy terms may apply.

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These tools may help us:

• Keep the website working properly
• Remember cart activity
• Improve checkout
• Understand website traffic
• Measure marketing performance
• Improve product offerings
• Show relevant content or advertising
• Prevent fraud and abuse

At launch, we may use essential cookies needed for website functionality. We may also use analytics or marketing cookies depending on the tools connected to the website.

You can usually adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

If we add new advertising, affiliate, analytics, or marketing tools later, we may update this Privacy Policy or provide additional cookie controls.

9. Analytics and Advertising Tools

We may use third party tools to help understand website performance, customer behavior, sales activity, marketing results, and advertising effectiveness.

These may include tools such as:

• Google Analytics
• Meta Pixel
• TikTok Pixel
• Pinterest Tag
• Email marketing tools
• Ecommerce platform analytics
• Payment processor analytics
• Shipping and fulfillment tools
• Advertising platforms

These tools may collect information about your device, browsing behavior, purchases, clicks, and interactions with our website or ads.

Third party tools process information according to their own privacy policies and settings.

10. How We Share Information

We do not sell your personal information in the traditional sense.

We may share information with trusted third parties who help us operate our business, including:

• Website hosting providers
• Ecommerce platforms
• Payment processors
• Shipping carriers
• Email marketing providers
• Analytics providers
• Advertising platforms
• Customer service tools
• Event registration tools
• Form providers
• Accountants, attorneys, or business advisors
• Vendors, contractors, or service providers helping us operate YGLF

We may also share information when necessary to:

• Fulfill orders
• Process payments
• Ship products
• Send emails
• Manage events
• Coordinate sponsorships
• Publish approved Local Love features
• Comply with the law
• Respond to legal requests
• Protect our rights, business, users, customers, partners, and community
• Prevent fraud, abuse, or security threats

11. Public Information

Some information you submit may become public if it is used in a Local Love feature, event recap, social media post, sponsor listing, vendor listing, Florida guide, testimonial, Hunt submission, or other public facing content.

This may include:

• Business names
• Business locations
• Websites
• Social media handles
• Business descriptions
• Photos
• Videos
• Submitted quotes
• Testimonials
• Participant or team names, if used for public recognition

Please do not submit information you do not want publicly displayed.

12. User Generated Content

If you submit content to You Gotta Love Florida, including photos, videos, captions, testimonials, reviews, business information, event content, or Hunt submissions, we may use that content for business, promotional, editorial, marketing, and community purposes.

You are responsible for making sure you have the right to share any content you submit.

We may edit, crop, format, repost, publish, or remove submitted content at our discretion.

13. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

The Children's Online Privacy Protection Act, also known as COPPA, applies to websites or online services directed to children under 13 and to sites that knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so we can review and delete the information if required.

Purchases, vendor applications, sponsorships, paid partnerships, and event registrations must be completed by someone who is at least 18 years old or by a parent, legal guardian, or authorized business representative.

14. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, online store, email system, payment platform, or internet transmission is completely secure.

The FTC recommends that businesses take practical steps to protect personal information, including collecting only what is needed, protecting stored information, and properly disposing of data that is no longer needed.

You are responsible for keeping your own account information, passwords, payment details, and devices secure.

15. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

• Order fulfillment
• Customer service
• Tax records
• Accounting
• Legal compliance
• Fraud prevention
• Business records
• Event records
• Partnership records
• Marketing records, unless you unsubscribe or request deletion where applicable

We may delete or anonymize information when it is no longer needed.

16. Your Privacy Choices

Depending on where you live and which laws apply, you may have the right to:

• Request access to personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of marketing emails
• Adjust cookie settings
• Ask questions about how your information is used
• Request that we stop using submitted content in certain future materials, when reasonably possible

To make a privacy request, contact us at:

Email: hello@yougottaloveflorida.com

We may need to verify your identity before responding to certain requests.

17. California Privacy Notice

If you are a California resident, you may have rights under California privacy laws, including the California Consumer Privacy Act, also known as the CCPA, if those laws apply to our business. The California Attorney General explains that the CCPA gives California consumers certain rights over personal information collected by businesses, including rights to know, delete, correct, and opt out of certain sharing or sales of personal information.

At this stage, You Gotta Love Florida may not meet all legal thresholds that trigger full CCPA compliance. However, we still aim to respect reasonable privacy requests.

California residents may contact us at:

Email: hello@yougottaloveflorida.com

Please include "California Privacy Request" in the subject line.

18. Florida Privacy Notice

You Gotta Love Florida is based in Florida. Florida has enacted the Florida Digital Bill of Rights, which applies to certain businesses that meet specific legal thresholds.

At this stage, You Gotta Love Florida may not meet the thresholds required for that law to apply. However, we still aim to handle personal information responsibly and honor reasonable privacy requests when possible.

Florida residents may contact us at:

Email: hello@yougottaloveflorida.com

Please include "Florida Privacy Request" in the subject line.

19. International Visitors

You Gotta Love Florida is based in the United States and is intended primarily for users in the United States.

If you access our website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your country.

The European Union's General Data Protection Regulation, also known as GDPR, applies to certain processing of personal data involving individuals in the European Union.

If you are located outside the United States and have questions about your personal information, you may contact us at:

Email: hello@yougottaloveflorida.com

20. Third Party Links

Our website may link to third party websites, social media platforms, payment processors, shipping carriers, sponsors, Local Love businesses, vendors, event partners, or other outside services.

We are not responsible for the privacy practices, content, terms, policies, or security of third party websites or services.

Please review the privacy policies of any third party websites you visit.

21. Social Media

If you interact with us on social media platforms such as Instagram, TikTok, Facebook, Threads, Pinterest, or other platforms, your interactions may be visible to others depending on your privacy settings and the platform's policies.

Social media platforms collect and process information according to their own privacy policies. We do not control those platforms.

22. Giveaways, Promotions, and Contests

If we offer giveaways, promotions, contests, or similar activities, we may collect information needed to manage entries, select winners, verify eligibility, award prizes, and promote the activity.

Additional rules may apply to each giveaway, promotion, or contest.

We may publicly announce winners by name, username, city, team name, or other limited identifying information, depending on the activity rules.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the effective date at the top of this page. Continued use of our website, shop, forms, events, programs, or services after changes are posted means you accept the updated Privacy Policy.